When you establish a new business in Adelaide, it is essential to consider every aspect of the infrastructure. A telephone system is the backbone of it. Hence, you have to be very much skeptical while deciding the business phone systems in Adelaide. Only the best-fit solution gives you satisfactory performance and value for money.
Types of phone systems
What are the different choices of phone systems in Adelaide? Which one is appropriate for you?
Virtual Phone Systems
It is a system that works on the concept of call-forwarding. The incoming calls to a main business phone number are transferred to each employee’s cell phone or home phone. This system brings a plethora of features, e.g., automated receptionist, call forwarding, voice mail, call screening, toll-free numbers, and so on. It helps offsite employees to use phone system features that cell phones or home phones don’t offer. However, it is not a full-fledged phone system. The phone system is ideal for small businesses with people working remotely.
Traditional Landline
It is the classic phone system supported by the regional or local phone company. Popularly known as PSTN (Public Service Telephone Network), it uses PBX phone system Adelaide (Private Branch Exchange) to create multiple extensions. Landlines offer various features, and they can be integrated into VoIP systems to create a hybrid network. It is a time-tested and reliable method.
VoIP system
VoIP is the modern phone system that uses the Internet instead of conventional copper wires. Due to digital technology, it can offer sophisticated features like call queue, integration of computer system to the phone network, voicemail, and email integration, and so on. VoIP can be accessed through mobile devices, as well. It is easy to set up and configure and cost-effective than other options.
On-premise VoIP system
In this phone system, you keep the entire equipment, including the PBX hardware within the premises. It requires considerable capital expenditure. You have to pay monthly fees for the SIP trunk or PRI circuit, a system that allows you to make and receive calls. The repair, maintenance, and upgrade of the system is the responsibility of your IT resources. The benefit is that you are in full control of your service. The limiting factor is the significant upfront cost.
Cloud-based VoIP system
Cloud-based VoIP relieves you from the hassles of procuring and maintaining hardware except for phones. The service provider is responsible for housing, maintaining, and upgrading the PBX technology. As your business grows, you can easily add new lines and offer faster access to the team members. There is a monthly fee charged on a per-user basis.
